Returns & Exchanges
At Award-Winning, we want you to feel like a champion in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your selection doesn't meet your expectations, we are committed to making the exchange or refund process as effortless as your style.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the original items with all designer tags attached into the reusable shipping bag and secure it for transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your package.
Drop Off and Track
Leave your package at any authorized carrier location; you will receive a notification and your refund once our quality team inspects the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing